https://insolvencyservice.blog.gov.uk/2020/06/18/protecting-yourself-from-the-scammers/

Protecting yourself from the scammers

Posted by: , Posted on: - Categories: Fraud, Scams

Scams can come in all shapes and sizes.  From receiving an email asking to click on a link to verify your details for a bank account you know isn't yours, to fake TV licence payment reminders, and all points inbetween. With Scams Awareness Fortnight now here, I thought I'd write a blog about scammers and my own personal experience with them.

The day I was scammed

Scammers use email or text messages to trick you into giving some personal information like passwords, bank account numbers, or anything else that could lead them into gaining access to your money. They could simply ask for money or some other transaction where they benefit at your expense. Unfortunately, this is exactly what happened to me.

One day, out of the blue, I received a text from Sarah claiming that she was in hospital and needed a phone card. I instantly believed it to be my old next door neighbour who was elderly. I asked her if it was her and asked about her family, and the reply seemed absolutely plausible. So, I bought her a phone top-up and sent the code through to her.

Mobile phone call from an unknown number

When Sarah contacted me again and asked for another, giving a reason as to why the first one was used so quickly, I gave her another code.  It was only when she came back to me a third time, I realised what was happening. It was not Sarah, I was getting scammed by criminals.

The worse thing was I’d got my elderly mum to pop to the shop to get her the top-up card, as I wasn’t able to get one. That really hurt. I was very angry with myself, especially as I was a fraud investigator myself at the time. I felt so stupid and embarrassed that I had fallen for it. I just couldn't believe it. I was victim to a 'smishing' (or 'phishing' by SMS) scam.

Citizens Advice: Get emotional support if you've been scammed

One of the biggest issues an investigator has when investigating a scam is the willingness of the victim to tell all. Lots of victims feel embarrassed, like I did, and depending on how much they’ve lost, feel ashamed. Without victims' co-operation it’s really difficult to conduct an investigation and get a successful prosecution, therefore allowing the scammers to go on and scam someone else.

People have lost life savings, lost their families and everything they hold dear all because they are too scared to come forward, or because the scammer has managed to put doubt in their mind that their family won’t support them if they know what they’ve done.

Criminals using COVID-19 as a cover for scams

Scammers are often sophisticated criminals who use devious ways of obtaining your personal information, and they trick millions of people every year into parting with billions of pounds.

The National Crime Agency (NCA) has reported on criminals seeking to capitalise on the Coronavirus COVID-19 pandemic. The most common COVID-19 scams targeting businesses involve scammers making contact by social media, email, phone call or text claiming a business could qualify for special COVID-19 government grant or tax break.

The NCA has also reported on businesses offered bogus life insurance against COVID-19, requesting payments to fake charities, and a recent case where arrests were made after suspected fake coronavirus testing kits were being sold.

COVID-19 graphic

Mandate fraud and tech support scams

There are have also been instances where scammers have pretended to be from a legitimate supplier claiming their bank accounts have changed and requesting businesses update their details. This kind of scam is called 'Mandate Fraud'. The National Crime Agency suggests any business receiving one of these requests should contact the supplier directly using established contact details, to verify and corroborate the payment request.

Read more about the National Crime Agency's advice for businesses

Tech support scams are also a big issue with more and more people working remotely. Scammers pretend to be from well-known companies that offer to repair computer hardware or software for a fee, or attempt to gain access to your computer to steal passwords, login details or personal details.

It pays to be cautious

It's always wise to be cautious, even over-cautious, about urgent communications offering your business financial assistance. Always check the information is genuine and from a reputable source, such as GOV.UK.

I have personally received these types of emails, thankfully always into my junk email, stating that I am due a refund from HMRC but I need to click on a link to register for it. I know HMRC will not contact me in that way, so I always delete them.

Criminals use every opportunity they can to exploit every angle of the COVID-19 situation. They are experts at impersonating people, organisations and the police. Spending hours researching victims before contacting them by phone, email, text, on social media or in person. They try to trick victims into parting with money, personal information or buying goods or services that don’t exist.

Scams in the digital world include Phishing Emails, Smishing (SMS messages), Vishing (Voice/Telephone) Malware distribution, Ransomware and Credential stealing. Some of the most common current scams are below:

Check if something might be a scam

Citizens Advice has a useful online tool to help you check if something might be a scam.

Recognising a scam

If you believe a limited company is committing fraud or running scams you can use our online tool to complain about a limited company.

Fraudsters have also been impersonating Official Receivers or claiming that they have been instructed to act on their behalf, stating that as you're a creditor in a failed business, they can recover your funds for a fee.

Official Receivers - or any agent legitimately instructed to act on their behalf - will never ask you to pay a fee to get some or all of your investment back.

These approaches are always fraudulent. If you're asked to pay a fee this will always be a scam. The Official Receiver does not charge investors a fee to get money back and does not employ anyone else to do this on our behalf. You can use our online tool to make a complaint, or you can also report these approaches to Action Fraud.

It's all too easy to fall victim to a scam, like I did, so stop and think before handing over any money or personal details, or even clicking on a link in a text or email from an unexpected source. You can check the most recently reported scams on the Action Fraud website.

Companies House offers guidance on how to protect your company from corporate identity theft, as well guidance on the most recent known frauds and scams that target businesses and limited companies.

The day I was scammed I was so annoyed and felt so embarrassed that I'd fallen for it. Fortunately, I didn't lose life savings or a business because of it, but I can't stress enough the need to take a few minutes to think about whatever request you've received before you had over personal details or money.

Sharing and comments

Share this page

21 comments

  1. Comment by davidwilliam posted on

    nice article

  2. Comment by Throphlous Williams posted on

    I met this scammer on Zoosk A dating site. After building a relationship. He said there is an AI investment in which he has already made millions. He asked me to download the Coinbase wallet and taught me how to trade. In the beginning, he sent me $60 to learn the process of trade. Then he asked me to put a small amount of money into trade and asked me to withdraw the profit. He kept rushing me to put more money, he even put $98,000 into my investment account after I put my first $200,000. he said every time we could earn 20% if the capital reached $300,000. After I put my everything $300,000 in. We traded a lot more times, my account reached 2 million. The scammer asked me to withdraw some profits. The customer service told me I needed to pay a service fee since I made so much profit. I realized I had fallen into a scam, I immediately reached out to my IT friend who sent me details of Saclux Comptech Specialst to contact because they came through for her to recover all her funds back after falling and investing her BTC into the fake online platform. I was so lucky to save all the information using the trading platform and with that, Saclux Comptech Specialst was able to recover all my $300,000 back to me. They work professionally.

  3. Comment by Chris posted on

  4. Comment by Luella posted on

    Hi! I realize this is sort of off-topic but I had to
    ask. Does running a well-established website such as yours
    require a large amount of work? I'm brand new to writing a blog however I do write in my journal everyday.
    I'd like to start a blog so I can easily share my experience and thoughts online.
    Please let me know if you have any suggestions or tips for new aspiring blog owners.
    Thankyou!

    Feel free to visit my web site; <a href="https://hamzahppmn690930.bloggerchest.com/36121522/cop-the-heat-replica-jordans-for-less">Replica shoes</a>

  5. Comment by Audrey posted on

    Hi! I just wanted to ask if you ever have any trouble with hackers?
    My last blog (wordpress) was hacked and I ended up losing several weeks of
    hard work due to no backup. Do you have any solutions to stop hackers?

    My homepage <a href="https://poppiejlzq917534.glifeblog.com/35004653/cop-the-heat-replica-jordans-for-less">Air jordan replicas</a>

  6. Comment by Antonetta posted on

    Its like you read my mind! You seem to know so much about this, like you wrote the book
    in it or something. I think that you could do
    with a few pics to drive the message home a little bit,
    but other than that, this is fantastic blog.
    A great read. I will definitely be back.

    Feel free to surf to my web site ... <a href="https://mariyahvpmj124159.onesmablog.com/all-about-replica-shoes-76937870">reps shoes</a>

  7. Comment by Demi posted on

    blog.gov.uk
    blog.gov.uk

  8. Comment by Denisha posted on

    I absolutely love your blog and find many of your post's to
    be what precisely I'm looking for. Would you offer guest writers to write content for yourself?
    I wouldn't mind creating a post or elaborating on some of the subjects you write related to here.

    Again, awesome site!

    My homepage - <a href="https://www.amazon.in/dp/B0FJ78P57J">tiranga login</a>

  9. Comment by Marietta posted on

    Hi! I could have sworn I've been to this blog before but after browsing through many
    of the articles I realized it's new to me. Anyhow, I'm certainly
    pleased I discovered it and I'll be bookmarking it and checking
    back frequently!

    Review my blog post :: <a href="https://tirangagames.me">tiranga login</a>

  10. Comment by Sue posted on

    My family members every time say that I am wasting
    my time here at <a href="https://tirangainvitecode.in">web page</a>, but I know I am getting experience all the time
    by reading thes nice articles.

  11. Comment by Shoshana posted on

    Howdy! I understand this is somewhat off-topic but I needed
    to ask. Does managing a well-established website
    like yours take a massive amount work? I am brand new to running
    a blog but I do write in my journal on a daily basis.
    I'd like to start a blog so I will be able to share my experience and feelings online.
    Please let me know if you have any ideas or tips for
    new aspiring bloggers. Appreciate it!

    Have a look at my website <a href="https://nettiejoat440009.losblogos.com/35195780/all-about-replica-shoes">replica sneakers</a>

  12. Comment by Renato posted on

    Wonderful blog! I found it while browsing on Yahoo News.
    Do you have any suggestions on how to get listed in Yahoo News?
    I've been trying for a while but I never seem to get there!
    Thank you

    Also visit my homepage: <a href="https://chiaraysey105420.blogdeazar.com/36357328/everything-about-replica-shoes">Air jordan replicas</a>

  13. Comment by Nicholas posted on

    What's up to every , as I am in fact eager of reading this website's post
    to be updated on a regular basis. It contains pleasant
    data.

    Feel free to visit my webpage; <a href="https://aprilzsrj103330.blogrelation.com/42460523/important-info-about-replica-shoes">buy replica shoes</a>

  14. Comment by Indiana posted on

    I visited multiple sites however the audio quality
    for audio songs present at this web page is truly excellent.

    My blog <a href="https://matteoyukx347552.blogpostie.com/57448750/all-about-replica-shoes">Air jordan replicas</a>

  15. Comment by Celinda posted on

    Having read this I thought it was extremely enlightening.
    I appreciate you taking the time and effort to put this article together.
    I once again find myself spending a lot of time both reading and leaving
    comments. But so what, it was still worthwhile!

    my web blog <a href="https://asiyayiig198653.canariblogs.com/all-about-replica-shoes-50987075">reps shoes</a>

  16. Comment by Chanda posted on

    Hmm is anyone else having problems with the images on this blog loading?
    I'm trying to determine if its a problem on my end or if
    it's the blog. Any feed-back would be greatly appreciated.

    My blog post <a href="https://minazmfa909320.targetblogs.com/36593718/cop-the-heat-replica-jordans-for-less">Air Jordan Replicas</a>

  17. Comment by Myrtis posted on

    We're a group of volunteers and opening a new scheme in our community.
    Your site provided us with valuable information to work on. You have done
    a formidable job and our entire community will be grateful to you.

    Feel free to visit my site; <a href="https://aoifetopg984723.life3dblog.com/34985945/everything-about-replica-shoes">Replica shoes</a>

  18. Comment by Nigel posted on

    Wow that was odd. I just wrote an incredibly long comment but after I clicked submit
    my comment didn't show up. Grrrr... well I'm not writing all that over again. Anyhow, just wanted to
    say superb blog!

    Review my page ... <a href="https://aoifejced795509.blogitright.com/36323212/cop-the-heat-replica-jordans-for-less">Air jordan replicas</a>

  19. Comment by Cara posted on

    Quality articles or reviews is the crucial to be a focus for
    the people to pay a quick visit the web page, that's
    what this site is providing.

    Also visit my homepage - <a href="https://dawudeaqa370460.bloguetechno.com/everything-about-replica-shoes-71274642">replica Sneakers</a>

  20. Comment by Lamar posted on

    When someone writes an piece of writing he/she retains the plan of
    a user in his/her brain that how a user can be aware of it.
    Therefore that's why this piece of writing is perfect.
    Thanks!

    My site <a href="https://kobiwvns212318.blogocial.com/cop-the-heat-replica-jordans-for-less-71881353">replica sneakers</a>

  21. Comment by Bess posted on

    I have learn several excellent stuff here.
    Certainly worth bookmarking for revisiting.
    I surprise how a lot effort you set to make such a great informative website.

    Also visit my homepage ... <a href="https://www.amazon.in/dp/B0FJ7CNGX9">tiranga login</a>

Leave a comment

We only ask for your email address so we know you're a real person

By submitting a comment you understand it may be published on this public website. Please read our privacy notice to see how the GOV.UK blogging platform handles your information.